Great breakfast or lunch place.
Highly recommend checking in online with nowait app or first watch app
Noticed an "older restaurant" smell as soon as we walked in. Table was sticky. Silverware was new service was good. Ricotta pancakes were tasty! But restaurant needs cleaning and updates. Decor is a bit dated but older restaurant smell was worse part.
Even one of the better restaurants for breakfast/lunch can fall short of expectations at times. This location is clean and well kept but sometimes the table can feel sticky. Ordered the same item multiple times and it looked slightly different almost every time. Usually this kind of inconsistency is indicative of a revolving door among kitchen staff. The service is good and generally the food looks and tastes fresh.
The sandwiches were amazing (BLT and Roast Beef). No joke some of the best bread I have ever had in a restaurant. The side salad was perfectly dressed and delicious. Also got a side of potatoes that were perfectly seasoned. Overall a great experience super impressed with my first visit.
Sunday mornings can be busy right after church times.
This is not a review of the service or food because it was one of our favorite breakfast spots in the area. My problem was that on Saturday last week we were shopping at the mall and decided to have breakfast. The wait was considerably long but we really enjoy the food. Upon entering we were told there was a 45 minute wait. Okay we had the Enquirer to read and were in no hurry. After an hour my wife and I and half a dozen other folks waiting started to question why so many people were coming in after we did and going to a table. I questioned the hostess as to how much longer before we would be seated. She said 39 more minutes.Those using the app were put at the top of the reservations and we keep moving to the bottom. We found this very unfair that a regular customer would be treated this way without being informed of their seating policy for folks using the First Watch App. We left along with other customers who were waiting with us. The staff agreed the policy was unfair but there was nothing they could do because management made the rules. We probably won't visit again after being treated like second class citizens.
First Watch Crestview Hills is a US Restaurant based in Crestview Hills, Kentucky. First Watch Crestview Hills is located at 2762 Town Center Blvd, Crestview Hills, KY 41017, USA.
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